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React Js
Junior Software Developer
English
Tamil
Telugu
Deemed University, Dr. MGR Educational and Research Institute of Technology
Chennai, TN, IN
Jan 2021 - Jun 2021
, Customer Support Exexcutive
Efficiently handling inbound and outbound calls. Conducting surveys to collect data about customer satisfaction. Analyzing and reporting customer data to devise new strategies or update the existing ones. Communicating with them through various omnichannel channels, including email, social media, phone or SMS Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion. Assisting them if they are facing a problem and troubleshooting it. Ensuring the customer has a positive experience with the company.
Jul 2021 - Sep 2021
, Junior Software Developer Intern
Assisting the development manager with all aspects of software design and coding. Attending and contributing to company development meetings. Learning the codebase and improving your coding skills. Writing and maintaining code. Working on minor bug fixes. Monitoring the technical performance of internal systems. Responding to requests from the development team. Gathering information from consumers about program functionality. Writing reports. Conducting development tests.
Sep 2021 - Aug 2023
, Digital Marketing Executive, Website Developer
Assisting in the formulation of strategies to build a lasting digital connection with consumers Planning and monitoring the ongoing company presence on social media Launching optimized online advertisements to increase company and brand awareness Acquire insight in online marketing trends and keep strategies up-to-date Maintain partnerships with media agencies and vendors Designs, writes, and edits website content. Creates solutions for identified problems or bugs. Develops and validates test routines to ensure the quality of the external and internal interface.
4 Member in team
